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The phenomenon wherein a mutually agreeable proposal is dismissed if offered by either side is known as


A) proactive deregulation
B) proactive devaluation
C) reactive devaluation
D) reactive deregulation.

E) A) and C)
F) B) and C)

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______________ occurs when a neutral third-party studies the conflict and imposes a settlement.


A) Bargaining
B) Amelioration
C) Mediation
D) Arbitration

E) A) and C)
F) None of the above

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Charles Osgood's GRIT (graduated and reciprocated initiatives in tension reduction) strategy is an alternative to conflict that promotes _____________ rather than retaliation.


A) contact
B) conciliation
C) communication
D) correction

E) A) and C)
F) B) and C)

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B

An arbitrator is a neutral third party who resolves conflict by facilitating communication and offering suggestions.

A) True
B) False

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All of the following are recommendations for how to fight constructively except


A) divulge your positive and negative feelings.
B) offer positive suggestions for mutual improvement.
C) clearly define the issue and repeat the other's arguments in your own words
D) apologize prematurely.

E) None of the above
F) B) and D)

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In the tragedy of the commons,the "commons" refers to


A) disputed border territory.
B) stolen goods or winnings.
C) any jointly used,finite resource.
D) private property that repeatedly changes ownership.

E) All of the above
F) C) and D)

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In the commons dilemma people often consume more than they realize when


A) others take on a cooperative strategy.
B) resources are not partitioned.
C) the "commons" is divided into equal parts.
D) everyone cooperates.

E) B) and D)
F) All of the above

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Four women share a small house.Molly and Sarah work from 8am to 5pm every day in an office.Sue and Margaret work from 5pm until 2am every night in a bar.There is a social dilemma regarding the hours during which the housemates must be quiet in order to allow the others to sleep.If all four women decide to communicate more with each other about the noise problem,which of the following is an unlikely outcome of this decision?


A) They will become more concerned about each other's welfare.
B) There will be increased conflict with the women's neighbours in the next house.
C) They will cooperate more and trust each other more.
D) They will all clarify how they want each other to behave.

E) B) and D)
F) A) and D)

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The misperceptions of those who are in conflict with each other,such as two nations who regard each other with suspicion and hostility,are usually


A) nonreciprocal.
B) unilateral.
C) mutual.
D) inequitable.

E) None of the above
F) A) and D)

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Gotlib and Colby have provided guidelines on how to avoid destructive quarrels and how to have good quarrels.Which of the following behaviours is not recommended for constructive quarrels?


A) welcome feedback about your behaviour.
B) tell the other party how she or he is feeling.
C) clearly define the issue and repeat the other's arguments in your own words
D) ask questions that help the other find words to express the concern

E) B) and C)
F) None of the above

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B

A common excuse for non-cooperation is,


A) "I couldn't have made a difference anyway."
B) "The devil made me do it."
C) "That's unfair."
D) "Cooperation is for the weak and cowardly."

E) B) and C)
F) None of the above

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A

Which of the following is not cited in the text as a method for resolving social dilemmas?


A) regulation
B) changing payoffs
C) communication
D) GRIT

E) All of the above
F) B) and C)

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According to your text,in its most positive sense genuine peace is


A) nothing more than the suppression of open conflict.
B) more than a tense,fragile,surface calmness.
C) the appearance of calm.
D) outcome of an uncreatively managed conflict.

E) A) and D)
F) A) and C)

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Which of the following gestures would NOT begin easing down the tension ladder,to a rung where contact,cooperation,and communication become possible?


A) a soft answer
B) a warm smile
C) a gentle touch
D) gossip

E) A) and B)
F) None of the above

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Destructive mirror-image perceptions operate in conflicts between/among


A) countries only.
B) small groups only.
C) individuals only.
D) countries,groups,and parents.

E) A) and D)
F) All of the above

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Mediation is to ________________ as arbitration is to ________________.


A) bargaining; negotiations.
B) an imposed settlement; facilitated negotiation.
C) negotiations; bargaining.
D) facilitated negotiation; an imposed settlement.

E) None of the above
F) B) and D)

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Compared to North Americans,people socialized in China and India are more likely to favour ____________ as the basis for justice when rewards are distributed to those within their groups.


A) equity
B) equality
C) achievement
D) whatever the group leader pronounces

E) None of the above
F) All of the above

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In the Prisoner's Dilemma,taking the non-cooperative strategy of confession leads to a worse outcome if the other person ________________.


A) also confesses
B) does not confess
C) cooperates
D) does not cooperate

E) B) and C)
F) C) and D)

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John and Jane are friends who graduated from the same program at the same time.Two years later,both are working in their fields,but John is making much more money than Jane.Which of the following statements is true?


A) John will probably convince himself that he deserves his higher pay.
B) Due to the social exchange theory,Jane will probably convince herself that her employment is only short-term.
C) In accordance with the redundancy hypothesis,Jane will quit her job.
D) Jane will ask her boss for a raise.

E) All of the above
F) B) and C)

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One aspect of mirror-image perception is that one side tends to


A) exaggerate the other's position.
B) see itself reflected in the way others see it.
C) see the situation as the reflection of evil leadership.
D) hold their leader responsible for the situation.

E) A) and B)
F) None of the above

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