Question 1

________ argued that people try to satisfy their lower-level needs and then progress upward to the higher-level needs.

Accepted Answer

A)   Elton Mayo
B)   William Procter
C)   Frederick Taylor
D)   Abraham Maslow
E)   Fritz RoethlisbergerF) C) and D)
G) B) and E)

Question 2

If one does not anticipate change and adapt to it, one's firm will not thrive in a competitive business world.

Accepted Answer

A) True 
 B)False

Question 3

Peter Senge of MIT Sloan School of Management has made several significant contributions to the areas of organizational

Accepted Answer

A)   learning and change.
B)   stability and predictability.
C)   profitability and quality.
D)   philanthropy and ethics.
E)   bureaucracy and controls.F) D) and E)
G) C) and D)

Question 4

________ is a contemporary management approach that studies and identifies management activities that promote employee effectiveness by examining the complex and dynamic nature of individual, group, and organizational processes.

Accepted Answer

A)   Quantitative management
B)   Organizational behavior
C)   Systems theory
D)   Contingency perspective
E)   Sociotechnical systems theoryF) A) and D)
G) None of the above

Question 5

The classical approaches to management, as a whole, are criticized because

Accepted Answer

A)   the relationship between an organization and its external environment is ignored.
B)   most managers are not trained to use these techniques.
C)   many aspects of a management decision cannot be expressed through mathematical symbols and formulas.
D)   many of the decisions managers face are nonroutine and unpredictable.
E)   there is only "one best way" to manage and organize because circumstances vary.F) All of the above
G) A) and E)

Question 6

Toward the end of the Industrial Revolution, in the late 19th century, several university programs offering management and business education were founded, including the Wharton School at the University of Pennsylvania. Establishment of these programs

Accepted Answer

A)   required federal government funding.
B)   was an acknowledgment of management as a formal discipline.
C)   was expected under the administrative management approach.
D)   occurred despite the inability of quantitative management to accurately model management problems.
E)   reflected economies of scale.F) A) and D)
G) A) and C)

Question 7

In the classical approaches to management, proponents of the ________ approach argued that managers should stress primarily employee welfare, motivation, and communication.

Accepted Answer

A)   scientific management
B)   systematic management
C)   administrative management
D)   human relations
E)   bureaucracyF) C) and D)
G) A) and E)

Question 8

In the context of the origins of management, throughout history, most managers operated by a(n)  ________ basis.

Accepted Answer

A)   trial-and-error
B)   organizational behavior
C)   scientific management
D)   bureaucracy
E)   contingencyF) C) and D)
G) A) and B)

Question 9

Research on ________ promoted the use of teamwork and semiautonomous work groups as important factors for creating efficient production systems.

Accepted Answer

A)   organizational behavior
B)   bureaucracy
C)   sociotechnical systems theory
D)   human relations
E)   administrative managementF) B) and E)
G) B) and C)

Question 10

Managers who subscribe to McGregor's Theory X must watch for the important implication of

Accepted Answer

A)   contingency perspective.
B)   self-fulfilling prophecy.
C)   superior performance.
D)   individual challenges.
E)   human relations approach.F) A) and B)
G) B) and C)

Question 11

________ introduced the scientific management approach that advocated the application of scientific methods to analyze work and to determine how to complete production tasks efficiently.

Accepted Answer

A)   Frederick Taylor
B)   Henry L. Gantt
C)   Lillian M. Gilbreth
D)   Max Weber
E)   Henri FayolF) B) and D)
G) B) and C)

Question 12

The evolution of management thought is divided into ________ major sections.

Accepted Answer

A)   two
B)   three
C)   four
D)   five
E)   sixF) A) and D)
G) All of the above

Question 13

"With the computing power available today, I'm surprised that the quantitative management approach is not widely used to make management decisions and solve management problems," said Guy. "I believe that there are several explanations for the limited use of quantitative management. For example, ________," replied his manager.

Accepted Answer

A)   all managers have been trained to use quantitative management
B)   many of the decisions managers face are nonroutine and unpredictable
C)   all management decisions can be expressed with mathematical symbols and formulas
D)   managers will use results obtained by quantitative management even if the results are not consistent with the managers' experience, intuition, and judgment
E)   quantitative management is never used in production or quality controlF) B) and E)
G) None of the above

Question 14

Christopher A. Bartlett of Harvard University, with coauthor Sumatra Ghoshal, wrote the influential Managing Across Borders: The Transnational Solution (1998) , named by the Financial Times as one of the 50 most influential business books of the 20th century. Bartlett's research is primarily known for its focus on

Accepted Answer

A)   how a leader's success hinges on balancing between personal and professional effectiveness.
B)   "management by objective" (MBO) , by which a manager should be self-driven to accomplish key goals that link to organizational success.
C)   the human side of management, including job satisfaction.
D)   the strategic and organizational challenges confronting managers in multinational corporations.
E)   standardization of jobs so that personnel changes would not disrupt the organization.F) C) and D)
G) A) and B)

Question 15

Describe Douglas McGregor's Theory X and Theory Y.

Accepted Answer

During the 1960s, organizational behavio...

Question 16

According to the contingency perspective, there is(are)  ________ best way(s)  to manage and organize.

Accepted Answer

A)   only one
B)   no one
C)   many
D)   two
E)   a fewF) A) and D)
G) All of the above

Question 17

In the context of the classical approaches to management, the systematic management approach led to widespread production efficiency.

Accepted Answer

A) True 
 B)False

Question 18

The ________ approach to management owes much to other major schools of thought, for example, the Gilbreths and Barnard and Follett.

Accepted Answer

A)   administrative management
B)   systematic management
C)   scientific management
D)   human relations
E)   bureaucracyF) None of the above
G) A) and D)

Question 19

Peter Drucker championed several ideas that continue to be influential to this day, including decentralization, employees as ________, corporation as a human community, and the importance of ________ workers in the new information economy.

Accepted Answer

A)   necessary evils; knowledge
B)   assets; knowledge
C)   assets; unskilled
D)   liabilities; knowledge
E)   necessary evils; unskilledF) C) and E)
G) A) and C)

Question 20

"Tom, at Bode Corporation we align our individual goals with the company's goals. That is, as managers, we use ________ to drive ourselves and our employees to accomplish key goals that are linked with the company's success," said Tom's new CEO.

Accepted Answer

A)   remuneration
B)   contingency management
C)   quantitative management
D)   management by objective
E)   time-and-motion studiesF) All of the above
G) None of the above

Exam 2: The Evolution of Management

The classical approaches to management, as a whole, are criticized because

Correct Answer
verified

Peter Senge of MIT Sloan School of Management has made several significant contributions to the areas of organizational

Correct Answer
verified

If one does not anticipate change and adapt to it, one's firm will not thrive in a competitive business world.

Correct Answer
verified

"Tom, at Bode Corporation we align our individual goals with the company's goals. That is, as managers, we use ________ to drive ourselves and our employees to accomplish key goals that are linked with the company's success," said Tom's new CEO.

Correct Answer
verified

________ argued that people try to satisfy their lower-level needs and then progress upward to the higher-level needs.

Correct Answer
verified

In the classical approaches to management, proponents of the ________ approach argued that managers should stress primarily employee welfare, motivation, and communication.

Correct Answer
verified

Toward the end of the Industrial Revolution, in the late 19th century, several university programs offering management and business education were founded, including the Wharton School at the University of Pennsylvania. Establishment of these programs

Correct Answer
verified

Correct Answer
verified

The ________ approach to management owes much to other major schools of thought, for example, the Gilbreths and Barnard and Follett.

Correct Answer
verified

The evolution of management thought is divided into ________ major sections.

Correct Answer
verified

Research on ________ promoted the use of teamwork and semiautonomous work groups as important factors for creating efficient production systems.

Correct Answer
verified

Describe Douglas McGregor's Theory X and Theory Y.

Correct Answer
verified
During the 1960s, organizational behavio...
View Answer

According to the contingency perspective, there is(are) ________ best way(s) to manage and organize.

Correct Answer
verified

________ introduced the scientific management approach that advocated the application of scientific methods to analyze work and to determine how to complete production tasks efficiently.

Correct Answer
verified

In the context of the origins of management, throughout history, most managers operated by a(n) ________ basis.

Correct Answer
verified

Peter Drucker championed several ideas that continue to be influential to this day, including decentralization, employees as , corporation as a human community, and the importance of workers in the new information economy.

Correct Answer
verified

Managers who subscribe to McGregor's Theory X must watch for the important implication of

Correct Answer
verified

________ is a contemporary management approach that studies and identifies management activities that promote employee effectiveness by examining the complex and dynamic nature of individual, group, and organizational processes.

Correct Answer
verified

Correct Answer
verified

In the context of the classical approaches to management, the systematic management approach led to widespread production efficiency.

Correct Answer
verified

Exam 2: The Evolution of Management

The classical approaches to management, as a whole, are criticized because

Correct AnswerverifiedShow Answer

Peter Senge of MIT Sloan School of Management has made several significant contributions to the areas of organizational

Correct AnswerverifiedShow Answer

If one does not anticipate change and adapt to it, one's firm will not thrive in a competitive business world.

Correct AnswerverifiedShow Answer

"Tom, at Bode Corporation we align our individual goals with the company's goals. That is, as managers, we use ________ to drive ourselves and our employees to accomplish key goals that are linked with the company's success," said Tom's new CEO.

Correct AnswerverifiedShow Answer

________ argued that people try to satisfy their lower-level needs and then progress upward to the higher-level needs.

Correct AnswerverifiedShow Answer

In the classical approaches to management, proponents of the ________ approach argued that managers should stress primarily employee welfare, motivation, and communication.

Correct AnswerverifiedShow Answer

Toward the end of the Industrial Revolution, in the late 19th century, several university programs offering management and business education were founded, including the Wharton School at the University of Pennsylvania. Establishment of these programs

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The ________ approach to management owes much to other major schools of thought, for example, the Gilbreths and Barnard and Follett.

Correct AnswerverifiedShow Answer

The evolution of management thought is divided into ________ major sections.

Correct AnswerverifiedShow Answer

Research on ________ promoted the use of teamwork and semiautonomous work groups as important factors for creating efficient production systems.

Correct AnswerverifiedShow Answer

Describe Douglas McGregor's Theory X and Theory Y.

Correct AnswerverifiedDuring the 1960s, organizational behavio...View AnswerShow Answer

According to the contingency perspective, there is(are) ________ best way(s) to manage and organize.

Correct AnswerverifiedShow Answer

________ introduced the scientific management approach that advocated the application of scientific methods to analyze work and to determine how to complete production tasks efficiently.

Correct AnswerverifiedShow Answer

In the context of the origins of management, throughout history, most managers operated by a(n) ________ basis.

Correct AnswerverifiedShow Answer

Peter Drucker championed several ideas that continue to be influential to this day, including decentralization, employees as ________, corporation as a human community, and the importance of ________ workers in the new information economy.

Correct AnswerverifiedShow Answer

Managers who subscribe to McGregor's Theory X must watch for the important implication of

Correct AnswerverifiedShow Answer

________ is a contemporary management approach that studies and identifies management activities that promote employee effectiveness by examining the complex and dynamic nature of individual, group, and organizational processes.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

In the context of the classical approaches to management, the systematic management approach led to widespread production efficiency.

Correct AnswerverifiedShow Answer

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Correct Answer
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During the 1960s, organizational behavio...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Peter Drucker championed several ideas that continue to be influential to this day, including decentralization, employees as , corporation as a human community, and the importance of workers in the new information economy.

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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