Question 1

In the context of organizational behavior, which of the following is an enduring change of behavior that results from experience?

Accepted Answer

A)   Learning
B)   Managerial sensemaking
C)   Organizational tracking
D)   Lifelong careers
E)   Managerial scholarshipF) A) and C)
G) All of the above A

Question 2

Abbey is responsible for monitoring the progress of an affirmative action program to advance minorities within ABC Corporation. She reviews the progress in changes in employee attitudes, calls special meetings to discuss problems, and makes appropriate adjustments in the program as needed. Abbey is engaged in which management function?

Accepted Answer

A)   Planning
B)   Organizing
C)   Leading
D)   Controlling
E)   DelegatingF) A) and D)
G) A) and C)

Question 3

The essential skills of management, according to Robert Katz, can be grouped into which of the following three categories?

Accepted Answer

A)   Technical, interpersonal, and informational
B)   Technical, human, and conceptual
C)   Interpersonal, decisional, and informational
D)   Organizing, planning, and leading
E)   Leading, decisional, and humanF) B) and E)
G) A) and B)

Question 4

__________ is an interdisciplinary body of knowledge with strong ties to psychology, sociology, and anthropology, economics, and political science.

Accepted Answer

A)   Organizational behavior
B)   Organizational culture
C)   Performance management
D)   Work-group analysis
E)   AccountingF) A) and E)
G) A) and B)

Question 5

According to Daniel Goleman, what is the ability of managers to understand and deal with emotions?

Accepted Answer

Emotional ...

Question 6

The increase in teamwork today is a result of all of the following EXCEPT:

Accepted Answer

A)   management's dislike for individual contributors.
B)   diversity in the workplace.
C)   leadership valued by all members.
D)   commitment to people as valuable human assets.
E)   work that is increasingly focused on peer contributions.F) A) and E)
G) D) and E)

Question 7

The essential skills of management, according to Robert Katz, can be grouped into three categories: interpersonal, informational, and decisional.

Accepted Answer

A) True 
 B)False

Question 8

Human skills such as emotional intelligence are indispensable in the new age of organizations. Identify and define five important dimensions of emotional intelligence that can and should be developed by any manager today.

Accepted Answer

Self-awareness is the ability to underst...

Question 9

What is the study of human behavior in organizations called?

Accepted Answer

Organizati...

Question 10

In the context of organizational behavior, a systematic and comprehensive process of making objective, unbiased assessments of facts when forming a judgment is known as __________.

Accepted Answer

A)   industrial engineering
B)   contingency thinking
C)   emotional intelligence
D)   critical thinking
E)   effective managementF) B) and E)
G) A) and B)

Question 11

According to Henry Mintzberg, when a manager acts as a disturbance handler, this is an interpersonal role.

Accepted Answer

A) True 
 B)False

Question 12

According to Robert Katz, the relative importance of technical, human, and conceptual skills varies across the different levels of management.

Accepted Answer

A) True 
 B)False

Question 13

According to Robert Katz, in trying to work out an acceptable solution to a problem, managers who rely on their understanding of other people and who empathize with others' feelings are using which managerial skill?

Accepted Answer

The answer of According to Robert Katz, in trying to...

Question 14

According to Henry Mintzberg, what are the managerial roles that involve the exchange of knowledge with other people?

Accepted Answer

Informational roles

Question 15

Organizational behavior goals include all of the following EXCEPT improving the:

Accepted Answer

A)   performance of people.
B)   performance of groups.
C)   performance of organizations.
D)   quality of overall work life.
E)   competitive landscape in the industry.F) C) and D)
G) D) and E)

Question 16

Joanna, a manager at TravelWorld, has set up a committee to develop procedures for dealing with company?wide training needs and assigned people to conduct specific training programs. Joanna is engaged in which management function?

Accepted Answer

A)   Planning
B)   Organizing
C)   Motivating
D)   Leading
E)   ControllingF) D) and E)
G) A) and D)

Question 17

Which of the following is an inaccurate statement about organizational behavior?

Accepted Answer

A)   Organizational behavior has strong ties to the behavioral sciences and allied social sciences.
B)   Organizational behavior seeks to integrate the diverse insights of the behavioral sciences and allied social sciences.
C)   Organizational behavior is divorced from the disciplines of political science and economics.
D)   Organizational behavior seeks to improve the quality of work life.
E)   Organizational behavior seeks to improve the performance of people, groups, and organizations.F) C) and E)
G) All of the above C

Question 18

In the context of organizational behavior, what is evidence-based management?

Accepted Answer

A)   Evidence-based management means making managerial decisions based on facts rather than on feelings.
B)   Evidence-based management means making managerial decisions based on feelings rather than on facts.
C)   Evidence-based management means utilizing multiple ways to meet the needs of different management situations.
D)   Evidence-based management means utilizing a systematic approach to processing data.E) None of the above
F) A) and D)

Question 19

The initial experience of the experiential learning cycle in an organizational behavior course focuses on:

Accepted Answer

A)   personal experiences, the classroom as an organization, in-class exercises and simulations, group project assignments, and cases.
B)   personal thoughts, class discussions, informal discussions, readings, lectures, and written assignments.
C)   personal experiences, personal thoughts, personal theories, and trying new personal behaviors.
D)   theories in readings, theories from lectures, personal theories, and theories from other sources.
E)   trying new behaviors in work experiences, class experiences, and everyday experiences.F) A) and C)
G) C) and D)

Question 20

In the context of organizational behavior, who is an effective manager?

Accepted Answer

A)   A manager who completes all projects on time regardless of employee's level of satisfaction.
B)   A manager who excels at helping others achieve both high performance and job satisfaction is an effective manager.
C)   A manager who communicates details exclusively to upper level managers.
D)   None of the descriptions listed describe an effective manager.E) None of the above
F) All of the above

Exam 1: Introducing Organizational Behavior

In the context of organizational behavior, which of the following is an enduring change of behavior that results from experience?

Correct Answer
verified
A

Correct Answer
verified

The essential skills of management, according to Robert Katz, can be grouped into which of the following three categories?

Correct Answer
verified

__________ is an interdisciplinary body of knowledge with strong ties to psychology, sociology, and anthropology, economics, and political science.

Correct Answer
verified

According to Daniel Goleman, what is the ability of managers to understand and deal with emotions?

Correct Answer
verified
Emotional ...
View Answer

The increase in teamwork today is a result of all of the following EXCEPT:

Correct Answer
verified

The essential skills of management, according to Robert Katz, can be grouped into three categories: interpersonal, informational, and decisional.

Correct Answer
verified

Human skills such as emotional intelligence are indispensable in the new age of organizations. Identify and define five important dimensions of emotional intelligence that can and should be developed by any manager today.

Correct Answer
verified
Self-awareness is the ability to underst...
View Answer

What is the study of human behavior in organizations called?

Correct Answer
verified
Organizati...
View Answer

In the context of organizational behavior, a systematic and comprehensive process of making objective, unbiased assessments of facts when forming a judgment is known as __________.

Correct Answer
verified

According to Henry Mintzberg, when a manager acts as a disturbance handler, this is an interpersonal role.

Correct Answer
verified

According to Robert Katz, the relative importance of technical, human, and conceptual skills varies across the different levels of management.

Correct Answer
verified

According to Robert Katz, in trying to work out an acceptable solution to a problem, managers who rely on their understanding of other people and who empathize with others' feelings are using which managerial skill?

Correct Answer
verified

According to Henry Mintzberg, what are the managerial roles that involve the exchange of knowledge with other people?

Correct Answer
verified
Informational roles

Organizational behavior goals include all of the following EXCEPT improving the:

Correct Answer
verified

Joanna, a manager at TravelWorld, has set up a committee to develop procedures for dealing with company?wide training needs and assigned people to conduct specific training programs. Joanna is engaged in which management function?

Correct Answer
verified

Which of the following is an inaccurate statement about organizational behavior?

Correct Answer
verified
C

In the context of organizational behavior, what is evidence-based management?

Correct Answer
verified

The initial experience of the experiential learning cycle in an organizational behavior course focuses on:

Correct Answer
verified

In the context of organizational behavior, who is an effective manager?

Correct Answer
verified

Exam 1: Introducing Organizational Behavior

In the context of organizational behavior, which of the following is an enduring change of behavior that results from experience?

Correct AnswerverifiedA

Correct AnswerverifiedShow Answer

The essential skills of management, according to Robert Katz, can be grouped into which of the following three categories?

Correct AnswerverifiedShow Answer

__________ is an interdisciplinary body of knowledge with strong ties to psychology, sociology, and anthropology, economics, and political science.

Correct AnswerverifiedShow Answer

According to Daniel Goleman, what is the ability of managers to understand and deal with emotions?

Correct AnswerverifiedEmotional ...View AnswerShow Answer

The increase in teamwork today is a result of all of the following EXCEPT:

Correct AnswerverifiedShow Answer

The essential skills of management, according to Robert Katz, can be grouped into three categories: interpersonal, informational, and decisional.

Correct AnswerverifiedShow Answer

Human skills such as emotional intelligence are indispensable in the new age of organizations. Identify and define five important dimensions of emotional intelligence that can and should be developed by any manager today.

Correct AnswerverifiedSelf-awareness is the ability to underst...View AnswerShow Answer

What is the study of human behavior in organizations called?

Correct AnswerverifiedOrganizati...View AnswerShow Answer

In the context of organizational behavior, a systematic and comprehensive process of making objective, unbiased assessments of facts when forming a judgment is known as __________.

Correct AnswerverifiedShow Answer

According to Henry Mintzberg, when a manager acts as a disturbance handler, this is an interpersonal role.

Correct AnswerverifiedShow Answer

According to Robert Katz, the relative importance of technical, human, and conceptual skills varies across the different levels of management.

Correct AnswerverifiedShow Answer

According to Robert Katz, in trying to work out an acceptable solution to a problem, managers who rely on their understanding of other people and who empathize with others' feelings are using which managerial skill?

Correct AnswerverifiedShow Answer

According to Henry Mintzberg, what are the managerial roles that involve the exchange of knowledge with other people?

Correct AnswerverifiedInformational roles

Organizational behavior goals include all of the following EXCEPT improving the:

Correct AnswerverifiedShow Answer

Joanna, a manager at TravelWorld, has set up a committee to develop procedures for dealing with company?wide training needs and assigned people to conduct specific training programs. Joanna is engaged in which management function?

Correct AnswerverifiedShow Answer

Which of the following is an inaccurate statement about organizational behavior?

Correct AnswerverifiedC

In the context of organizational behavior, what is evidence-based management?

Correct AnswerverifiedShow Answer

The initial experience of the experiential learning cycle in an organizational behavior course focuses on:

Correct AnswerverifiedShow Answer

In the context of organizational behavior, who is an effective manager?

Correct AnswerverifiedShow Answer

Correct Answer
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A

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Emotional ...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Self-awareness is the ability to underst...
View Answer

Correct Answer
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Organizati...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Informational roles

Correct Answer
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Correct Answer
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Correct Answer
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C

Correct Answer
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Correct Answer
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Correct Answer
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