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Exam 6: Listening Effectively

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Question 21

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Cal is listening to speeches on famous playwrights in his English composition class. During one speech, a student uses terms that Cal is unfamiliar with, such as "iambic pentameter"and "rhyme royal". Cal has trouble following this speech because he is not able to complete what stage of the HURIER method?

A) Interpreting
B) Responding
C) Understanding
D) Hearing

E) None of the above
F) B) and D)

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Question 22

Multiple Choice

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Mateo enjoys his philosophy class, and he likes listening to his professor lecture. However, because all of the tests follow the same format, Mateo tends to glaze over, allowing his mind to drift while listening to the test directions from his professor. As a result, Mateo completes the test incorrectly, but is surprised to receive a low grade. What of the following best describes the problem caused by his glazing over?

A) Mateo listened less critically than he normally would.
B) Mateo gave the professor the impression that he wasn't listening.
C) Mateo missed important details in what he was hearing.
D) Mateo was an ineffective listener.

E) A) and C)
F) B) and D)

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Question 23

Multiple Choice

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Amanda is telling her father about a recent conflict with her boyfriend. She is afraid they are nearing the end of their relationship, and she is very upset about it. She has a lot to say and really needs someone to listen, but her father keeps making __________________ statements such as "It's okay, there are other fish in the sea" and "Don't worry, you'll find someone better". Amanda becomes frustrated and ends the conversation because she feels her father doesn't think her emotions are important.

When you restate something into your own words, you are doing what?

Barb is angry that her daughter, Kelly, has received an "F" in a class. Barb is sure that Kelly has slacked off, so she brushes off Kelly's claim that the teacher made an error, which she thinks is just an excuse. Kelly wants to discuss how upset she is over the mistake, but Barb is making what error in her empathic listening?

Which of the following is the most passive form of listening?

If someone from Boston uses the term "wicked good" in a conversation with someone whose first language is not English, there might be a misunderstanding because culture affects

Joe's girlfriend Mariah's dog has just died. That evening, while Joe listens to her talk about the dog, he remembers when he lost his own cat three years prior, and he becomes sad as well. He conveys to Mariah that he truly understands her grief. Joe is employing what type of listening?

People who refuse to consider the merits of a speaker's point if it conflicts with their own, and who tend to overreact to certain forms of language, such as profanity, usually have what barrier to effective listening?

Individuals who are willing to be trained in effective listening understand what myth about listening?

Which of the following is NOT a means of interpretation?

What is considered the most challenging form of listening?

What is the last stage of listening, according to the HURIER model?

Listening to a minister deliver a sermon to his congregation would be considered ________________ listening.

__________ without listening is common when we're tired or uninterested in what the person is saying or when there are multiple voices speaking at once.

If you are hungry or tired, or if you are in an especially hot or cold environment, you might find it difficult to listen because of what is generally termed

If you are paying attention well enough to understand what a person is trying to communicate, you are ______________ the message.

______________ is merely the perception of sound.

Which of the following is NOT a common reason people interrupt others?

Beth is listening to her friend Melissa talk about a recent break-up. Beth wants to give an appropriate listening response, to convey to Melissa that she supports her friend and shares her point of view. Beth's best listening response would be which of the following?