Question 1

Job satisfaction is positively correlated with ______ and negatively correlated with ______.

Accepted Answer

A)   organizational commitment; counterproductive behavior
B)   counterproductive behavior; performance
C)   performance; organizational commitment
D)   performance; equity
E)   equity; organizational commitmentF) B) and C)
G) B) and D)

Question 2

Kylie, Jake, and Samantha have different ideas about what makes a job satisfying. They all work for a nonprofit organization and travel to areas where disease epidemics have broken out to render assistance to victims. The pay is not high, and there can be extreme health risks. Their coworkers are friendly, intelligent, and generally nice. Most of them will never be world famous, but their jobs provide a chance to engage in interesting analyses and publish research done by their team. Kylie feels strongly that she wants to be able to make a difference and help people when they are in trouble. Jake worries deeply about expenses. He has a large load of student debt to pay off, and his wife is expecting their second child. Samantha likes teamwork but isn't thrilled by it and also has mild anxiety about germs. Which of the following statements is most likely True?

Accepted Answer

A)   Kylie has the highest level of job satisfaction.
B)   They all have essentially equal levels of job satisfaction.
C)   Kylie is the most likely to quit.
D)   Jake has the highest job satisfaction.
E)   Samantha has the lowest job satisfaction.F) None of the above
G) A) and D)

Question 3

Meaningfulness of work captures the degree to which employees feel that they are key drivers of the quality of the unit's work.

Accepted Answer

A) True 
 B)False

Question 4

Values are those things that people consciously or subconsciously want to seek or attain.

Accepted Answer

A) True 
 B)False

Question 5

According to the job characteristics theory, the degree to which the job provides freedom, independence, and discretion to the individual performing the work is known as:

Accepted Answer

A)   feedback.
B)   significance.
C)   meaningfulness of work.
D)   autonomy.
E)   identity.F) B) and C)
G) A) and B)

Question 6

The JDI includes a companion survey, the JIG scale that assesses:

Accepted Answer

A)   altruism.
B)   job significance.
C)   overall job satisfaction.
D)   mental well-being.
E)   leadership potential.F) A) and B)
G) None of the above

Question 7

Why is it important for restaurant servers, flight attendants, and retail salespeople to be able to control their emotions? Discuss the importance of emotional labor. Support your answer with examples.

Accepted Answer

Service jobs in which employees make dir...

Question 8

According to the affective events theory:

Accepted Answer

A)   emotions need to be concealed at the workplace.
B)   emotions are independent of job satisfaction, which depends on rational analysis.
C)   emotions can trigger spontaneous behavior.
D)   employees feel like their efforts do not really matter when work evaluation is dictated by affective procedures.
E)   an employee will have high supervisor satisfaction if the supervisor is likeable.F) D) and E)
G) C) and D)

Question 9

Job satisfaction has a _____ correlation with counterproductive behavior.

Accepted Answer

A)   moderate negative
B)   strong negative
C)   moderate positive
D)   weak positive
E)   strong positiveF) A) and B)
G) A) and C)

Question 10

Which of the following statements is True?

Accepted Answer

A)   People who experience lower levels of job satisfaction tend to feel higher levels of affective commitment.
B)   Job satisfaction is weakly correlated with affective commitment.
C)   Job satisfaction is moderately correlated with citizenship behavior.
D)   Job satisfaction is weakly correlated with normative commitment.
E)   Job satisfaction has a weak positive effect on job performance.F) A) and D)
G) B) and E)

Question 11

Joe noticed that when his teammate Jan arrived at work, she was grouchy. Later she appeared excited; but by the time they finished for the day, Jan was sluggish and bored. Joe was noticing how Jan's emotions changed that day.

Accepted Answer

A) True 
 B)False

Question 12

Define emotions. Identify five positive and five negative emotions.

Accepted Answer

Emotions are states of feeling that are ...

Question 13

Job satisfaction has a _____ correlation with affective commitment.

Accepted Answer

A)   moderate weak
B)   strong positive
C)   moderate
D)   weak positive
E)   weak negativeF) All of the above
G) B) and D)

Question 14

Variety is the degree to which the job provides freedom, independence, and discretion to the individual performing the work.

Accepted Answer

A) True 
 B)False

Question 15

Job satisfaction is strongly related to life satisfaction. Explain.

Accepted Answer

Job satisfaction is strongly related to ...

Question 16

Which facet of job satisfaction brings more responsibility and increased work hours?

Accepted Answer

A)   Promotion
B)   Compensation
C)   Environmental factors
D)   Competition
E)   Change in leadershipF) A) and D)
G) B) and E)

Question 17

Which of the following combinations is most likely to result in flow?

Accepted Answer

A)   High skill and high challenge
B)   Low altruism and low identity
C)   High altruism and high identity
D)   Low activation and high pleasantness
E)   High autonomy and low growth needF) A) and D)
G) A) and B)

Question 18

Describe the effects of job satisfaction on performance and commitment.

Accepted Answer

Job satisfaction predicts job performanc...

Question 19

When it comes to pay satisfaction, most employees base their desired pay on their job duties and:

Accepted Answer

A)   the potential for promotions.
B)   their basic needs.
C)   their status.
D)   the pay received by their superiors.
E)   the pay received by comparable colleagues.F) C) and D)
G) A) and B)

Question 20

According to job characteristics theory, which of the following responsibilities cannot be described as part of an autonomous job?

Accepted Answer

A)   Having flexible work timings
B)   Having the freedom to schedule your work
C)   Using your own methods and procedures
D)   Following the instruction manual word for word
E)   Devising new shortcuts to finish work fasterF) C) and D)
G) B) and E)

Exam 4: Job Satisfaction

The JDI includes a companion survey, the JIG scale that assesses:

Correct Answer
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Job satisfaction has a _____ correlation with counterproductive behavior.

Correct Answer
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Values are those things that people consciously or subconsciously want to seek or attain.

Correct Answer
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According to the affective events theory:

Correct Answer
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Job satisfaction is strongly related to life satisfaction. Explain.

Correct Answer
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Job satisfaction is strongly related to ...
View Answer

Correct Answer
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Why is it important for restaurant servers, flight attendants, and retail salespeople to be able to control their emotions? Discuss the importance of emotional labor. Support your answer with examples.

Correct Answer
verified
Service jobs in which employees make dir...
View Answer

Which of the following statements is True?

Correct Answer
verified

Joe noticed that when his teammate Jan arrived at work, she was grouchy. Later she appeared excited; but by the time they finished for the day, Jan was sluggish and bored. Joe was noticing how Jan's emotions changed that day.

Correct Answer
verified

Job satisfaction is positively correlated with and negatively correlated with .

Correct Answer
verified

According to job characteristics theory, which of the following responsibilities cannot be described as part of an autonomous job?

Correct Answer
verified

Meaningfulness of work captures the degree to which employees feel that they are key drivers of the quality of the unit's work.

Correct Answer
verified

Describe the effects of job satisfaction on performance and commitment.

Correct Answer
verified
Job satisfaction predicts job performanc...
View Answer

When it comes to pay satisfaction, most employees base their desired pay on their job duties and:

Correct Answer
verified

Define emotions. Identify five positive and five negative emotions.

Correct Answer
verified
Emotions are states of feeling that are ...
View Answer

According to the job characteristics theory, the degree to which the job provides freedom, independence, and discretion to the individual performing the work is known as:

Correct Answer
verified

Variety is the degree to which the job provides freedom, independence, and discretion to the individual performing the work.

Correct Answer
verified

Which facet of job satisfaction brings more responsibility and increased work hours?

Correct Answer
verified

Job satisfaction has a _____ correlation with affective commitment.

Correct Answer
verified

Which of the following combinations is most likely to result in flow?

Correct Answer
verified

Exam 4: Job Satisfaction

The JDI includes a companion survey, the JIG scale that assesses:

Correct AnswerverifiedShow Answer

Job satisfaction has a _____ correlation with counterproductive behavior.

Correct AnswerverifiedShow Answer

Values are those things that people consciously or subconsciously want to seek or attain.

Correct AnswerverifiedShow Answer

According to the affective events theory:

Correct AnswerverifiedShow Answer

Job satisfaction is strongly related to life satisfaction. Explain.

Correct AnswerverifiedJob satisfaction is strongly related to ...View AnswerShow Answer

Correct AnswerverifiedShow Answer

Why is it important for restaurant servers, flight attendants, and retail salespeople to be able to control their emotions? Discuss the importance of emotional labor. Support your answer with examples.

Correct AnswerverifiedService jobs in which employees make dir...View AnswerShow Answer

Which of the following statements is True?

Correct AnswerverifiedShow Answer

Joe noticed that when his teammate Jan arrived at work, she was grouchy. Later she appeared excited; but by the time they finished for the day, Jan was sluggish and bored. Joe was noticing how Jan's emotions changed that day.

Correct AnswerverifiedShow Answer

Job satisfaction is positively correlated with ______ and negatively correlated with ______.

Correct AnswerverifiedShow Answer

According to job characteristics theory, which of the following responsibilities cannot be described as part of an autonomous job?

Correct AnswerverifiedShow Answer

Meaningfulness of work captures the degree to which employees feel that they are key drivers of the quality of the unit's work.

Correct AnswerverifiedShow Answer

Describe the effects of job satisfaction on performance and commitment.

Correct AnswerverifiedJob satisfaction predicts job performanc...View AnswerShow Answer

When it comes to pay satisfaction, most employees base their desired pay on their job duties and:

Correct AnswerverifiedShow Answer

Define emotions. Identify five positive and five negative emotions.

Correct AnswerverifiedEmotions are states of feeling that are ...View AnswerShow Answer

According to the job characteristics theory, the degree to which the job provides freedom, independence, and discretion to the individual performing the work is known as:

Correct AnswerverifiedShow Answer

Variety is the degree to which the job provides freedom, independence, and discretion to the individual performing the work.

Correct AnswerverifiedShow Answer

Which facet of job satisfaction brings more responsibility and increased work hours?

Correct AnswerverifiedShow Answer

Job satisfaction has a _____ correlation with affective commitment.

Correct AnswerverifiedShow Answer

Which of the following combinations is most likely to result in flow?

Correct AnswerverifiedShow Answer

Correct Answer
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Job satisfaction is strongly related to ...
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Service jobs in which employees make dir...
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Correct Answer
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Job satisfaction is positively correlated with and negatively correlated with .

Correct Answer
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Correct Answer
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Correct Answer
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Job satisfaction predicts job performanc...
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Correct Answer
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Correct Answer
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Emotions are states of feeling that are ...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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