Question 1

Define the ultimate goal of AI and describe a few current examples of how AI is being used throughout industries.

Accepted Answer

At Manchester Airport in England the Hef...

Question 2

Examining _____________________________ helps an organization determine bottlenecks, eliminate duplicate activities, combine related activities, and identify smooth-running processes.

Accepted Answer

The answer of Examining _____________________________ helps an organization determine bottlenecks,...

Question 3

What is drill-down capability?

Accepted Answer

A)   Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information.
B)   The ability to look at information from different perspectives
C)   Enables users to get details, and details of details, of information
D)   Finds the inputs necessary to achieve a goal such as a desired level of outputE) A) and C)
F) A) and D) C

Question 4

Benchmarks are baseline values the system seeks to attain.

Accepted Answer

A) True 
 B)False  True

Question 5

What is a business process?

Accepted Answer

A)   The analysis and redesign of workflow within and between enterprises
B)   A standardized set of activities that accomplish as specific task, such as processing a customer's order
C)   Integrates all departments and functions throughout an organization into a single TI system so that employees can make decisions by viewing enterprisewide information on all business operations
D)   None of the aboveE) All of the above
F) B) and D)

Question 6

Which of the following is a common example of a TPS operational accounting system?

Accepted Answer

A)   Payroll system
B)   Expert system
C)   CRM system
D)   CAD systemE) B) and D)
F) A) and B)

Question 7

A ________________________ is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint.

Accepted Answer

business p...

Question 8

What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?

Accepted Answer

A)   Intelligent system
B)   Artificial intelligence
C)   Neural network
D)   Intelligent agentE) All of the above
F) A) and B)

Question 9

Which of the following is an example of a neural network?

Accepted Answer

A)   Banks use neural networks to find opportunities in financial markets.
B)   Police use neural network software to fight crime.
C)   Fraud detection widely uses neural networks.
D)   All are examples of neural networksE) A) and B)
F) A) and C)

Question 10

Which of the following is the most commonly used form of AI in the business arena?

Accepted Answer

A)   Intelligent system
B)   Artificial intelligence
C)   Expert system
D)   Neural networkE) All of the above
F) None of the above

Question 11

What encompasses all of the information contained within a single business process or unit of work and its primary purpose is to support the performing of daily operational tasks?

Accepted Answer

A)   Transactional data
B)   Analytical information
C)   Timeliness
D)   QualityE) None of the above
F) A) and B)

Question 12

Which of the following represents the top-down (executives to analysts)  organizational levels of information technology systems?

Accepted Answer

A)   TPS, DSS, EIS
B)   DSS, TPS, EIS
C)   EIS, DSS, TPS
D)   None of the above, it varies from organization to organizationE) None of the above
F) B) and D)

Question 13

As-Is process models show the results of applying change improvement opportunities to the current (As-Is) process model.

Accepted Answer

A) True 
 B)False

Question 14

____________ are baseline values the system seeks to attain.

Accepted Answer

The answer of ____________ are baseline values the system seeks...

Question 15

When a company is evaluating whether or not to produce a new product, it is typically a _____________ decision.

Accepted Answer

A)   Operational
B)   Managerial
C)   Strategic
D)   All of the aboveE) None of the above
F) All of the above

Question 16

Companies frequently strive to improve their business processes by performing tasks faster, cheaper, and better.

Accepted Answer

A) True 
 B)False

Question 17

A shopping bot is one of the simplest examples of an intelligent agent.

Accepted Answer

A) True 
 B)False  True

Question 18

_____________________________ result in a product or service that is received by an organization's external customer.

Accepted Answer

A)   Business facing processes
B)   Customer facing processes
C)   Product facing processes
D)   Supplier facing processesE) A) and B)
F) B) and C)

Question 19

Discuss why organizations would undertake Business Process Reengineering?

Accepted Answer

Examining business processes helps an or...

Question 20

Business process reengineering is the analysis and _________ of workflow within and between enterprises.

Accepted Answer

The answer of Business process reengineering is the analysis and...

Exam 2: Charting a Companys Direction: Its Vision, Mission, Objectives, and Strategy

Define the ultimate goal of AI and describe a few current examples of how AI is being used throughout industries.

Correct AnswerverifiedAt Manchester Airport in England the Hef...View AnswerShow Answer

Examining _____________________________ helps an organization determine bottlenecks, eliminate duplicate activities, combine related activities, and identify smooth-running processes.

Correct AnswerverifiedShow Answer

What is drill-down capability?

Correct AnswerverifiedC

Benchmarks are baseline values the system seeks to attain.

Correct AnswerverifiedTrue

What is a business process?

Correct AnswerverifiedShow Answer

Which of the following is a common example of a TPS operational accounting system?

Correct AnswerverifiedShow Answer

A ________________________ is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint.

Correct Answerverifiedbusiness p...View AnswerShow Answer

What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?

Correct AnswerverifiedShow Answer

Which of the following is an example of a neural network?

Correct AnswerverifiedShow Answer

Which of the following is the most commonly used form of AI in the business arena?

Correct AnswerverifiedShow Answer

What encompasses all of the information contained within a single business process or unit of work and its primary purpose is to support the performing of daily operational tasks?

Correct AnswerverifiedShow Answer

Which of the following represents the top-down (executives to analysts) organizational levels of information technology systems?

Correct AnswerverifiedShow Answer

As-Is process models show the results of applying change improvement opportunities to the current (As-Is) process model.

Correct AnswerverifiedShow Answer

____________ are baseline values the system seeks to attain.

Correct AnswerverifiedShow Answer

When a company is evaluating whether or not to produce a new product, it is typically a _____________ decision.

Correct AnswerverifiedShow Answer

Companies frequently strive to improve their business processes by performing tasks faster, cheaper, and better.

Correct AnswerverifiedShow Answer

A shopping bot is one of the simplest examples of an intelligent agent.

Correct AnswerverifiedTrue

_____________________________ result in a product or service that is received by an organization's external customer.

Correct AnswerverifiedShow Answer

Discuss why organizations would undertake Business Process Reengineering?

Correct AnswerverifiedExamining business processes helps an or...View AnswerShow Answer

Business process reengineering is the analysis and _________ of workflow within and between enterprises.

Correct AnswerverifiedShow Answer

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True

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business p...
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True

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Examining business processes helps an or...
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