Question 1

Identify the correct statement regarding computer-based training.

Accepted Answer

A)   It is more expensive than classroom instruction.
B)   It is difficult to customize for specific training needs.
C)   It is not an interactive form of training.
D)   It gives a company the flexibility in scheduling training.
E)   It is now declining in popularity.F) C) and E)
G) B) and E)

Question 2

Karen works as a sales manager for Apencience Corp.Karen can read,write,and speak Mandarin,English,and German.She assists top-level management in making business decisions and setting long-term goals for the organization.Which of Karen's abilities is illustrated in this scenario?

Accepted Answer

A)   Emotional intelligence
B)   Psychological mindedness
C)   Spatial ability
D)   Psychomotor skills
E)   Cognitive abilityF) All of the above
G) A) and B)

Question 3

Which of the following includes on-the-job use of knowledge,skills,and behaviors learned in training?

Accepted Answer

A)   Coordination training
B)   Retraining
C)   Cross-training
D)   Action learning
E)   Transfer of trainingF) B) and D)
G) A) and B)

Question 4

Apprenticeship programs can only be sponsored by government agencies.

Accepted Answer

A) True 
 B)False

Question 5

Identify the application of hands-on methods in training.

Accepted Answer

A)   Used to manage the performance of teams
B)   Used to compare alternatives
C)   Used to compare facts
D)   Used to establish teams or work groups
E)   Used to teach specific skillsF) All of the above
G) B) and C)

Question 6

Identify the type of diversity training provided by some organizations that involves sending employees directly into communities where they have to interact with persons from different cultures,races,and nationalities.

Accepted Answer

A)   Community service
B)   Acculturation
C)   Cultural immersion
D)   Cultural health
E)   EthnologyF) B) and E)
G) C) and E)

Question 7

Along with physical elements,the training context should include emotional elements.

Accepted Answer

A) True 
 B)False

Question 8

Presentation methods are preferred over hands-on training methods in helping trainees handle interpersonal issues.

Accepted Answer

A) True 
 B)False

Question 9

Identify a characteristic of effective training objectives.

Accepted Answer

A)   They include disclaimers to prevent exaggerated expectations.
B)   They specify the costs associated with the training.
C)   They specify the method of performance evaluation.
D)   They include the names of the trainers and trainees.
E)   They include measurable performance standards.F) A) and B)
G) None of the above

Question 10

Russell claims that an apprenticeship prepares one better for a job than an internship.Which of the following,if true,strengthens Russell's claim?

Accepted Answer

A)   Apprentices are paid while interns are not paid.
B)   Apprentices, unlike interns, do not have fixed training periods.
C)   Unlike interns who mostly file paperwork, apprentices have hands-on experience during training.
D)   Unlike interns who are sponsored by educational institutions, apprentices are sponsored by labor unions.
E)   Interns are more likely than apprentices to get admonished for their mistakes on the job.F) A) and C)
G) A) and B)

Question 11

Attending classes is a faster and more efficient method of learning new skills as compared to electronic performance support systems (EPSSs).

Accepted Answer

A) True 
 B)False

Question 12

_____ is a training method that coordinates the performance of individuals who work together to achieve a common goal.

Accepted Answer

A)   Simulation
B)   Internship
C)   Team training
D)   Virtual reality
E)   ApprenticeshipF) B) and E)
G) B) and C)

Question 13

Which of the following best describes needs assessment?

Accepted Answer

A)   It is the process of evaluating the organization, individual employees, and employees' tasks to determine what kinds of training are necessary.
B)   It is a combination of employee characteristics and positive work environment that permit training.
C)   It is a process that evaluates the monetary needs of employees that can motivate them to undertake a training program.
D)   It is an application that automates the administration and delivery of a company's training program.
E)   It is the process to determine employees' characteristics to ensure their readiness for training.F) B) and C)
G) A) and C)

Question 14

_____ refers to the ways an organization's people encourage training.

Accepted Answer

A)   Situational constraint
B)   Employee orientation
C)   Benchmarking
D)   Social support
E)   Experiential programF) A) and E)
G) A) and B)

Question 15

Readiness for training depends on which of the following broad characteristics of the work environment?

Accepted Answer

A)   Employee ability
B)   Employees' incentive package
C)   Training curriculum
D)   Social support
E)   Employee attitudeF) B) and D)
G) All of the above

Question 16

Terral Prime,an auditing firm,purchases a management information system called Alpha Duo.Most of Terral's employees are unfamiliar with the functional aspects of Alpha Duo,and management decides to approach external trainers to train its employees.Rebecca,the company's training coordinator,is tasked with finding suitable trainers.Rebecca sends an email,with a document outlining the company's training requirements,to multiple vendors and asks them to provide suitable trainer profiles and cost quotes.What is the document called that Rebecca sends out to training vendors?

Accepted Answer

A)   Request for proposal
B)   Articles of incorporation
C)   Instructional design
D)   Needs assessment form
E)   Organization analysis reportF) C) and D)
G) A) and B)

Question 17

Identify a guideline that will help increase readability of training materials.

Accepted Answer

A)   Replace concrete words with abstract words.
B)   Combine two or more sentences into one long sentence.
C)   Combine two or more paragraphs into one long paragraph.
D)   Add checklists and illustrations to clarify the text.
E)   Substitute written material for video, hands-on learning, or other nonwritten methods.F) B) and E)
G) C) and D)

Question 18

Social support refers to the ways an organization's people encourage training.

Accepted Answer

A) True 
 B)False

Question 19

What are some of the effective ways of implementing a training program?

Accepted Answer

In general,effective training communicat...

Question 20

Which of the following work settings is most likely to benefit from team training?

Accepted Answer

A)   A technical support call center
B)   A stock brokerage firm
C)   A military brigade
D)   A research laboratory
E)   A group of school teachersF) B) and E)
G) A) and B)

Exam 7: Training Employees

Which of the following includes on-the-job use of knowledge,skills,and behaviors learned in training?

Correct Answer
verified

Social support refers to the ways an organization's people encourage training.

Correct Answer
verified

Presentation methods are preferred over hands-on training methods in helping trainees handle interpersonal issues.

Correct Answer
verified

Identify a guideline that will help increase readability of training materials.

Correct Answer
verified

Readiness for training depends on which of the following broad characteristics of the work environment?

Correct Answer
verified

Identify the correct statement regarding computer-based training.

Correct Answer
verified

Along with physical elements,the training context should include emotional elements.

Correct Answer
verified

_____ is a training method that coordinates the performance of individuals who work together to achieve a common goal.

Correct Answer
verified

Karen works as a sales manager for Apencience Corp.Karen can read,write,and speak Mandarin,English,and German.She assists top-level management in making business decisions and setting long-term goals for the organization.Which of Karen's abilities is illustrated in this scenario?

Correct Answer
verified

Correct Answer
verified

Identify the type of diversity training provided by some organizations that involves sending employees directly into communities where they have to interact with persons from different cultures,races,and nationalities.

Correct Answer
verified

Which of the following best describes needs assessment?

Correct Answer
verified

Apprenticeship programs can only be sponsored by government agencies.

Correct Answer
verified

_____ refers to the ways an organization's people encourage training.

Correct Answer
verified

Attending classes is a faster and more efficient method of learning new skills as compared to electronic performance support systems (EPSSs).

Correct Answer
verified

Identify the application of hands-on methods in training.

Correct Answer
verified

Russell claims that an apprenticeship prepares one better for a job than an internship.Which of the following,if true,strengthens Russell's claim?

Correct Answer
verified

Which of the following work settings is most likely to benefit from team training?

Correct Answer
verified

Identify a characteristic of effective training objectives.

Correct Answer
verified

What are some of the effective ways of implementing a training program?

Correct Answer
verified
In general,effective training communicat...
View Answer

Exam 7: Training Employees

Which of the following includes on-the-job use of knowledge,skills,and behaviors learned in training?

Correct AnswerverifiedShow Answer

Social support refers to the ways an organization's people encourage training.

Correct AnswerverifiedShow Answer

Presentation methods are preferred over hands-on training methods in helping trainees handle interpersonal issues.

Correct AnswerverifiedShow Answer

Identify a guideline that will help increase readability of training materials.

Correct AnswerverifiedShow Answer

Readiness for training depends on which of the following broad characteristics of the work environment?

Correct AnswerverifiedShow Answer

Identify the correct statement regarding computer-based training.

Correct AnswerverifiedShow Answer

Along with physical elements,the training context should include emotional elements.

Correct AnswerverifiedShow Answer

_____ is a training method that coordinates the performance of individuals who work together to achieve a common goal.

Correct AnswerverifiedShow Answer

Karen works as a sales manager for Apencience Corp.Karen can read,write,and speak Mandarin,English,and German.She assists top-level management in making business decisions and setting long-term goals for the organization.Which of Karen's abilities is illustrated in this scenario?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Identify the type of diversity training provided by some organizations that involves sending employees directly into communities where they have to interact with persons from different cultures,races,and nationalities.

Correct AnswerverifiedShow Answer

Which of the following best describes needs assessment?

Correct AnswerverifiedShow Answer

Apprenticeship programs can only be sponsored by government agencies.

Correct AnswerverifiedShow Answer

_____ refers to the ways an organization's people encourage training.

Correct AnswerverifiedShow Answer

Attending classes is a faster and more efficient method of learning new skills as compared to electronic performance support systems (EPSSs).

Correct AnswerverifiedShow Answer

Identify the application of hands-on methods in training.

Correct AnswerverifiedShow Answer

Russell claims that an apprenticeship prepares one better for a job than an internship.Which of the following,if true,strengthens Russell's claim?

Correct AnswerverifiedShow Answer

Which of the following work settings is most likely to benefit from team training?

Correct AnswerverifiedShow Answer

Identify a characteristic of effective training objectives.

Correct AnswerverifiedShow Answer

What are some of the effective ways of implementing a training program?

Correct AnswerverifiedIn general,effective training communicat...View AnswerShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified
In general,effective training communicat...
View Answer