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While filling out an application for the position of administrative assistant,Rachel was asked to provide the name and phone number of her previous supervisor.She was also provided the alternative of presenting a letter from her previous supervisor vouching for her performance on the job.Which of the following tools used in the initial selection process is illustrated in this case?


A) Application form
B) Résumé
C) Background checks
D) Aptitude tests
E) References

F) C) and D)
G) A) and C)

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Automated systems always ensure that all highly qualified candidates are included in the selection process.

A) True
B) False

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Summerton High School has three open positions for teachers.The school's HR personnel contact the candidates who meet the school's minimum requirements,and they are interviewed by subject matter experts.The selected short list of candidates then appear before a panel of members from the school board for the final interview.Management hires the three best candidates based on the final interview.Which of the following describes this method of selection?


A) Compensatory model
B) Multiple-hurdle model
C) Leadership model
D) Behavior description model
E) Nondirective model

F) B) and C)
G) B) and E)

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David Carr is the HR manager of Witherspoon Inc.,a publishing company.He wants to know if a certain test of cognitive ability,used in the advertising industry,can be successfully used in his organization.This scenario suggests that he wants to know if this test is a(n) _____ method of personnel selection.


A) substitutable
B) evaluative
C) practical
D) generalizable
E) nondirective

F) None of the above
G) All of the above

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A predictive criterion-related validation strategy establishes consistency between the test items or problems and the kinds of situations that occur on the job.

A) True
B) False

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An application form can request information regarding an applicant's marital status and race.

A) True
B) False

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Equal employment opportunity laws affect the kinds of information an organization may gather on application forms and in interviews.

A) True
B) False

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A reliable measurement generates consistent results.

A) True
B) False

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During an interview for a sales position at Lock-Spark Inc.,all job candidates are asked about what they would do to regain business with a client whose products were damaged during a business transaction with Lock-Spark.This is an example of a(n) _____ interview.


A) behavior description
B) situational
C) computerized
D) exit
E) in-basket

F) None of the above
G) C) and D)

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Identify the correct statement regarding predictive validation.


A) It is the least effective method of measuring validity.
B) It uses the test scores of all applicants and looks for a relationship between the scores and future performance.
C) It involves administering a test to people who currently hold a job and comparing their scores to existing measures of their current job performance.
D) It is the quickest and easiest method compared to other ways of measuring validity.
E) Its scores are influenced by applicants' job experiences.

F) C) and E)
G) A) and E)

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In a nondirective interview,the interviewer always asks questions from an established set of questions.

A) True
B) False

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Which of the following tests is a legal means to test the integrity of job applicants and generally involves asking applicants directly about their attitudes toward theft and their own experiences with theft?


A) Polygraph test
B) Paper-and-pencil honesty test
C) Cognitive ability test
D) Personality inventory test
E) In-basket test

F) A) and B)
G) B) and E)

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Which of the following statements is true of the Americans with Disabilities Act (ADA) of 1991?


A) Employers can ask pre-employment questions to investigate disabilities.
B) Interviewers are prohibited from asking a candidate if he or she can meet the attendance requirements for a job.
C) Interviewers are permitted to ask candidates the number of sick leaves he or she took at his or her previous job.
D) Employers are permitted to use employment physical exams that could reveal a psychological or physical disability for making hiring decisions.
E) Employers are required to make reasonable accommodation to disabled individuals.

F) A) and B)
G) A) and C)

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Donna Hernandez has applied for the position of data systems operator in one of the federal governmental agencies.As part of the selection process,she takes a civil services examination that measures her existing knowledge and skills.This scenario exemplifies a(n) _____.


A) psychometric test
B) critical thinking test
C) judgment test
D) aptitude test
E) achievement test

F) A) and E)
G) A) and D)

Correct Answer

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The extent to which something provides economic value greater than its cost is called its _____.


A) practicality
B) utility
C) validity
D) accountability
E) reliability

F) B) and D)
G) D) and E)

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Interviews are the least expensive method of employee selection.

A) True
B) False

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Which of the following laws restricts an organization from asking indirect questions that gather information about a person's protected status?


A) The Civil Rights Act of 1991
B) The employee benefit laws
C) The equal employment opportunity laws
D) The Age Discrimination in Employment Act
E) The Fair Labor Standards Act of 1938

F) All of the above
G) D) and E)

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Marianna Baxter attends an interview for the position of a paralegal at one of the biggest law firms in the country.During the interview,she is asked a particular question which she refuses to answer.Frustrated by her behavior,the interviewer repeats the question.She refuses to answer it again and says that it violates her rights under equal employment opportunity law.Which of the following is most likely the question she was asked?


A) What is your complete name?
B) What is your ancestry?
C) Can you meet the requirements of strict work schedules?
D) Have you ever been convicted of a crime?
E) What organizations or groups do you belong to that you consider relevant to being able to perform this job?

F) A) and E)
G) B) and D)

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Define what is meant by reliability,validity,and utility in the employment selection context.

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Reliability is the extent to which a mea...

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Which of the following measures of validity is based on showing a substantial correlation between test scores and job performance scores?


A) Criterion-related validity
B) Diagnostic validity
C) Content validity
D) Convergent validity
E) Construct validity

F) B) and C)
G) All of the above

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