Question 1

Permissive expectations typically would fit in a traditional vertical structure with fixed rules and a clear hierarchy of authority.

Accepted Answer

A) True 
 B)False

Question 2

Kara's department is made up of people with similar skills and work activities. Her organization uses the ____ approach to departmentalization.

Accepted Answer

A)   team-based
B)   horizontal matrix
C)   divisional
D)   vertical functional
E)   processF) None of the above
G) A) and B)

Question 3

____ is also referred to as work specialization.

Accepted Answer

A)   Division of labor
B)   Unity of command
C)   Scalar chain
D)   Esprit de corps
E)   virtual network approachF) C) and D)
G) C) and E)

Question 4

List the factors that are associated with less supervisor involvement and thus larger spans of control.

Accepted Answer

(1) Work performed by subordinates is st...

Question 5

____ is an organization structure that divides the major functions of the organization into separate companies.

Accepted Answer

A)   The diversification approach
B)   The team approach
C)   The virtual network approach
D)   The BCG approach
E)   The functional approachF) B) and E)
G) A) and B)

Question 6

Coordination is especially important in the international arena.

Accepted Answer

A) True 
 B)False

Question 7

Divisions are created, in functional structures, as self-contained units with separate functional departments for each division.

Accepted Answer

A) True 
 B)False

Question 8

Stephanie works in one of seven research and development departments at Tara's Terrace, Inc. This would suggest that Tara's Terrace has a

Accepted Answer

A)   functional structure.
B)   divisional structure.
C)   wide span of control.
D)   high degree of centralization.
E)   matrix structure.F) A) and D)
G) B) and E)

Question 9

Louise works in the manufacturing department at Ice Sculptures. The work in Louise's department is low in task specialization. As a result, Louise

Accepted Answer

A)   usually performs a single task.
B)   does a variety of tasks and activities.
C)   is often bored.
D)   is rarely challenged.
E)   generally goofs-off.F) B) and C)
G) A) and E)

Question 10

The functional structure is sometimes called a product, a program, or self-contained unit structure.

Accepted Answer

A) True 
 B)False

Question 11

Advantages of the matrix structure include

Accepted Answer

A)   it increases employee participation.
B)   it makes efficient use of human resources.
C)   it works well in a changing environment.
D)   it develops both general and specialist management skills.
E)   all of these.F) C) and D)
G) A) and B)

Question 12

Which of the following refers to the number of employees reporting to a supervisor?

Accepted Answer

A)   The line of authority
B)   The span of management
C)   The chain of command
D)   The management chain
E)   DelegationF) None of the above
G) A) and D)

Question 13

The team approach to departmentalization is a response to

Accepted Answer

A)   lack of participative teams.
B)   centralized decision-making.
C)   the competitive global environment.
D)   All of these.
E)   Both lack of participative teams and centralized decision-making.F) A) and B)
G) A) and E)

Question 14

____________________ departments perform tasks that reflect the organization's primary goal and mission, while ____________________ departments include all those that provide specialized skills in support of ____________________ departments.

Accepted Answer

The answer of ____________________ departments perform tasks that reflect the...

Question 15

The quality of collaboration across departments is known as ____________________.

Accepted Answer

The answer of The quality of collaboration across departments is...

Question 16

____ means that decision authority is located near the ____ of the organization.

Accepted Answer

A)   Centralization, bottom
B)   Decentralization, top
C)   Centralization, top
D)   Centralization, middle
E)   None of theseF) B) and D)
G) A) and B)

Question 17

Because reengineering is expensive, time consuming, and usually painful to implement, it seems best

Accepted Answer

A)   for companies to search for alternatives.
B)   suited for companies facing serious competitive threats.
C)   for companies to eliminate any ideas of reengineering.
D)   suited for companies with high profit margins.
E)   suited for companies with high-quality leaders.F) A) and C)
G) C) and D)

Question 18

The biggest advantage to a virtual network approach is ____ and ____ on a global scale.

Accepted Answer

A)   flexibility; competitiveness
B)   coordination; organization
C)   communication; organization
D)   communication; no cost
E)   flexibility; coordinationF) A) and C)
G) D) and E)

Question 19

The ____________________ is an unbroken line of authority that links all persons in an organization and shows who reports to whom.

Accepted Answer

The answer of The ____________________ is an unbroken line of...

Question 20

Which of the following is a contemporary approach to structural design in departmentalization?

Accepted Answer

A)   Functional
B)   Divisional
C)   Traditional divisions
D)   Teams
E)   Geographic-basedF) B) and C)
G) A) and E)

Exam 9: Designing Adaptive Organizations

Kara's department is made up of people with similar skills and work activities. Her organization uses the ____ approach to departmentalization.

Correct AnswerverifiedShow Answer

The ____________________ is an unbroken line of authority that links all persons in an organization and shows who reports to whom.

Correct AnswerverifiedShow Answer

The quality of collaboration across departments is known as ____________________.

Correct AnswerverifiedShow Answer

Coordination is especially important in the international arena.

Correct AnswerverifiedShow Answer

The functional structure is sometimes called a product, a program, or self-contained unit structure.

Correct AnswerverifiedShow Answer

Divisions are created, in functional structures, as self-contained units with separate functional departments for each division.

Correct AnswerverifiedShow Answer

____ is an organization structure that divides the major functions of the organization into separate companies.

Correct AnswerverifiedShow Answer

Because reengineering is expensive, time consuming, and usually painful to implement, it seems best

Correct AnswerverifiedShow Answer

Which of the following refers to the number of employees reporting to a supervisor?

Correct AnswerverifiedShow Answer

Which of the following is a contemporary approach to structural design in departmentalization?

Correct AnswerverifiedShow Answer

Permissive expectations typically would fit in a traditional vertical structure with fixed rules and a clear hierarchy of authority.

Correct AnswerverifiedShow Answer

____ means that decision authority is located near the ____ of the organization.

Correct AnswerverifiedShow Answer

____________________ departments perform tasks that reflect the organization's primary goal and mission, while ____________________ departments include all those that provide specialized skills in support of ____________________ departments.

Correct AnswerverifiedShow Answer

The team approach to departmentalization is a response to

Correct AnswerverifiedShow Answer

Louise works in the manufacturing department at Ice Sculptures. The work in Louise's department is low in task specialization. As a result, Louise

Correct AnswerverifiedShow Answer

List the factors that are associated with less supervisor involvement and thus larger spans of control.

Correct Answerverified(1) Work performed by subordinates is st...View AnswerShow Answer

Advantages of the matrix structure include

Correct AnswerverifiedShow Answer

The biggest advantage to a virtual network approach is ____ and ____ on a global scale.

Correct AnswerverifiedShow Answer

Stephanie works in one of seven research and development departments at Tara's Terrace, Inc. This would suggest that Tara's Terrace has a

Correct AnswerverifiedShow Answer

____ is also referred to as work specialization.

Correct AnswerverifiedShow Answer

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means that decision authority is located near the of the organization.

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departments perform tasks that reflect the organization's primary goal and mission, while departments include all those that provide specialized skills in support of departments.

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(1) Work performed by subordinates is st...
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The biggest advantage to a virtual network approach is and on a global scale.

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