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Scenario: Extreme Rug Tom is the project manager of the corporate structure team at Extreme Rugs.Tom's team has been assigned the task to study and evaluate Extreme Rugs' organizational structure.To collect the preliminary information,Tom divided the tasks among the team members to collect information on different elements of Extreme Rugs' structure.Jeremy was asked to collect information on the degree to which tasks are divided into separate jobs.Joy was asked to collect information on formal authority relationships,Alice started looking into how many employees each manager has responsibility for,and Kathy was asked to collect evidence on the degree to which rules and procedures are used to standardize behaviors at Extreme Rugs.Tom decided to collect information and evidence on where exactly decisions are formally made at Extreme Rugs.The team decided to meet with information in two weeks.


A) Chain of command
B) Formalization
C) Centralization
D) Work specialization
E) Span of control

F) A) and E)
G) B) and E)

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Employees tend to be more satisfied with jobs that require them to perform a specialized kind of activity.

A) True
B) False

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Define a matrix structure.Identify one strength and one weakness of such a structure from an employee's viewpoint.

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Matrix structures are more complex forms...

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Which of the following actions is necessary when a company is hiring and firing at the same time?


A) Having honest and frequent communication with layoff survivors.
B) Providing more money to layoff survivors.
C) Providing more salaries to layoff survivors.
D) Providing higher salaries to new employees.
E) Providing better jobs for new employees.

F) None of the above
G) A) and B)

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Which of the following statements about companies that adopt a differentiation strategy is true?


A) They believe that people will pay more for a product that is unique in some way.
B) Their focus is on being as efficient as they can be.
C) They rely on selling products at the lowest possible cost.
D) They are more likely to take a mechanistic approach to organizational design.
E) They concentrate on developing large quantities of the same product there by providing cost advantages to their customers.

F) None of the above
G) C) and D)

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There are trade-offs when organizations make jobs highly specialized.

A) True
B) False

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The degree to which a job requires a number of different activities involving a number of different skills and talents is referred to as:


A) task identity.
B) variety.
C) task significance.
D) autonomy.
E) feedback.

F) C) and D)
G) B) and E)

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A _____ structure makes perfect sense for a small organization,because employees can come and go with no major ripple effects on the organization.


A) bureaucratic
B) matrix
C) multi-divisional
D) simple
E) geo-demographic

F) A) and B)
G) A) and C)

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Wide spans of control allow managers to be much more hands-on with employees.

A) True
B) False

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False

Which of the following represents every job in the organization and the formal reporting relationships between those jobs?


A) Chain of command
B) Organizational chart
C) Structural map
D) Scalar chain
E) Gantt chart

F) C) and E)
G) A) and B)

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Which of the following statements about an organization's dynamic business environment is true?


A) It does not change frequently.
B) It allows organizations to primarily focus on efficiency.
C) It requires organizations to have structures that are more rigid.
D) It requires little change over time.
E) It requires organizations to have structures that are more adaptivE.Stable environments allow organizations to focus on efficiency and require little change over time.In contrast,dynamic environments change on a frequent basis and require organizations to have structures that are more adaptive.

F) A) and B)
G) A) and C)

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A _____ span of control creates a _____ organization structure.


A) wide; flat
B) tall; flat
C) moderate; narrow
D) narrow; flat
E) flat; moderate

F) A) and E)
G) B) and E)

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At M & M Technology,employees are grouped according to their functional expertise as well as the different key product lines that they are working on.Hence,the company has simultaneously created a combination of a functional and a product structure.Which of the structures is this an example of?


A) Conglomerate
B) Matrix
C) Geographic
D) Global
E) Simple

F) A) and B)
G) B) and D)

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Define span of control.Describe the relationship between a span of control and organizational performance.

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A manager's span of control represents h...

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Which of the following statements is true?


A) Wide spans of control tend to be associated with centralized decision making.
B) Narrow spans of control tend to be associated with decentralized decision making.
C) A high level of work specialization tends to bring about a high level of work formalization.
D) Mechanistic organizations are typified by a structure that relies on low levels of work formalization.
E) Organic organizations are typified by a structure that relies on high degrees of work specialization.

F) B) and D)
G) C) and D)

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C

_____ formally dictates how jobs and tasks are divided and coordinated between individuals and groups within the company.


A) The span of control
B) Formalization
C) Centralization
D) An organizational structure
E) The chain of command

F) A) and B)
G) A) and C)

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D

As organizations become larger,they tend to become more _____ in nature.


A) simple
B) cultural
C) mechanistic
D) organic
E) flat

F) C) and E)
G) None of the above

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Scenario: Splash Hair Care Inc.


A) Client-based
B) Product
C) Geographic
D) Functional
E) Matrix

F) A) and B)
G) A) and C)

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A simple structure makes perfect sense for a large organization,with one person as the central decision-making person.

A) True
B) False

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Scenario: Splash Hair Care Inc.


A) Client-based
B) Product
C) Geographic
D) Functional
E) Matrix

F) C) and D)
G) All of the above

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