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The turning point for Under Armour was when


A) the U.S.army purchased its garments for soldiers fighting in Iraq.
B) Under Armour products were used in the movie Any Given Sunday.
C) Under Armour products were given as prizes on the Price is Right.
D) they hired a professional marketing team to do their promotions.
E) they sold their business to a major sport clothing chain.

F) B) and D)
G) C) and E)

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To calculate a promotion-to-sales ratio, you would compute: Total Promotion Expenditures divided by


A) total sales.
B) total revenue.
C) marginal revenue.
D) average revenue.
E) net sales.

F) B) and E)
G) All of the above

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FIGURE 15-1 FIGURE 15-1   -Figure 15-1 above depicts the communication process, which consists of 10 key elements ( A  through  J ) .The position labeled  J  is referred to as _________. A) the source B) the message C) the receiver D) the feedback loop E) the fields of experience -Figure 15-1 above depicts the communication process, which consists of 10 key elements ("A" through "J") .The position labeled "J" is referred to as _________.


A) the source
B) the message
C) the receiver
D) the feedback loop
E) the fields of experience

F) A) and E)
G) B) and E)

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FIGURE 15-4 FIGURE 15-4   -Which stage of the product life cycle shown in Figure 15-4 above, is usually a period of phase-out for the product, and little money is spent in the promotional mix? A) introduction B) growth C) maturity D) decline E) termination -Which stage of the product life cycle shown in Figure 15-4 above, is usually a period of phase-out for the product, and little money is spent in the promotional mix?


A) introduction
B) growth
C) maturity
D) decline
E) termination

F) A) and D)
G) A) and C)

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Wasted coverage can most easily be reduced by which methods of promotion?


A) sales promotion
B) public relations
C) advertising
D) public service announcements
E) personal selling

F) A) and D)
G) D) and E)

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Pharmaceutical companies now spend more than $5 billion annually on __________ prescription drug advertising, to complement traditional personal selling and free samples directed only at doctors.


A) consumer integrated
B) doctor cohort
C) informational CD
D) direct-to-consumer
E) customized on-line

F) A) and C)
G) C) and D)

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New Balance recently spent $13 million for time on television and space in selected magazines to promote its athletic shoes.What form of marketing communication did it use?


A) publicity
B) advertising
C) public relations
D) personal selling
E) sales promotion

F) A) and D)
G) B) and E)

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Message refers to


A) product information regarding, benefits, price, and usage found on a product's package.
B) the promotional ideas or slogan(s) linked to a specific product during a specific campaign.
C) proprietary information linking a specific product to a promotional campaign.
D) the information sent by a source to a receiver during the communication process.
E) two-way communication between the buyer and the seller.

F) C) and D)
G) A) and B)

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Allocating funds to promotion by matching the competitor's absolute level of spending or the proportion per point of market share is referred to as _________.


A) percentage of sales
B) competitive parity
C) all-you-can-afford
D) objective and task
E) relative scale

F) None of the above
G) B) and D)

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Disney is using an integrated marketing communications program (IMC) to promote group travel to its theme parks because


A) its strategy includes using all types of promotional activities that deliver a consistent message.
B) it does not want to reach any member of its target audience more than once.
C) IMC is less expensive than other forms of promotion such as public service announcements.
D) if it didn't, Disney would have to use indirect personal selling.
E) it is more concerned about frequency than reach.

F) A) and E)
G) A) and B)

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DLS Cosmetics is trying to create brand awareness by sending households a catalog of its products containing free samples as well as coupons.These free samples and coupons are examples of _________.


A) free advertising
B) personal selling
C) sales promotions
D) free publicity
E) direct sales

F) C) and D)
G) B) and E)

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Which of the following posters represents a potential communication error?


A) "Once in-a-lifetime offer!"
B) "Buy one, get one free!"
C) "Can't read? Let us help.Free literacy classes."
D) "Great part-time job opportunity; transportation required."
E) "Two bottled waters for $3.00 or $1.75 apiece."

F) A) and B)
G) B) and E)

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Which of the following is an inherent weakness of advertising?


A) high absolute costs
B) extremely expensive per exposure
C) difficult to get media cooperation
D) easily duplicated
E) can easily lead to promotion wars

F) B) and E)
G) All of the above

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Marketers can communicate best with Generation Y consumers by


A) using TV ads since this generation watches TV more than any other.
B) placing ads on Sirius radio.
C) using the 32-hour approach.
D) integrating new media into their campaigns.
E) sending personalized text messages regarding new products or services.

F) B) and E)
G) None of the above

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The result of direct marketing offers that contain all the information necessary for a prospective buyer to make a decision to purchase and complete the transaction, are referred to as ________.


A) lead generation
B) indirect orders
C) direct orders
D) traffic generation
E) first mover advantages

F) C) and E)
G) C) and D)

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The local radio station broadcast a story about the dry-cleaners that requested coat donations.They would clean the coats and deliver them to people in need.The various addresses of the dry-cleaner chain were also broadcast so that donations could be dropped off.Since this featured business did not pay for this exposure, it is benefiting from _________.


A) publicity
B) advertising
C) direct marketing
D) personal selling
E) a public service announcement

F) C) and E)
G) B) and C)

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During the planning stage of an IMC program a firm will identify the target audience, _________, set the budget, select the right promotional tools, and design the promotion.


A) specify the advertising objectives
B) pretest the promotion
C) state the mission
D) identify possible advertising or promotional firms
E) create possible product bundles

F) A) and B)
G) B) and C)

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The process of having the receiver take a set of symbols, the message, and transform them back to an idea during the communication process is referred to as _________.


A) decoding
B) encryption
C) deciphering
D) regurgitation
E) back translation

F) C) and E)
G) A) and B)

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determines the promotion cost of performing these tasks, is referred to as


A) percentage of sales.
B) competitive parity.
C) all-you-can-afford.
D) objective and task.
E) relative scale.

F) C) and E)
G) A) and E)

Correct Answer

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In the communication process, _________ ensure that messages are decoded properly.


A) responses
B) replies
C) feedback
D) pretesting
E) looping

F) A) and E)
G) A) and B)

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