Question 1

Human Resource departments only use social computing applications for recruiting purposes.

Accepted Answer

A) True 
 B)False

Question 2

Customers using social commerce benefit from _____________.

Accepted Answer

A)   greater privacy
B)   faster responses from vendors
C)   unbiased opinions on products
D)   none of the choices is correctE) None of the above
F) C) and D)

Question 3

____________ act as online intermediaries that harness the power of social networks for introducing, buying, and selling products and services.

Accepted Answer

A)   Group shopping sites
B)   Shopping Communities
C)   Social marketplaces
D)   Peer-to-peer shopping modelsE) A) and D)
F) C) and D) C

Question 4

All of the rating, reviews and recommendations available through social networking are unbiased and reviewers are never paid for their reviews.

Accepted Answer

A) True 
 B)False

Question 5

Social computing fosters close customer relationships

Accepted Answer

A) True 
 B)False

Question 6

Organizations are using social computing in which of the following functions?

Accepted Answer

A)   Marketing
B)   Customer Relationship Management
C)   Human Resource Management
D)   All of these.E) A) and D)
F) A) and B)

Question 7

The only risk companies face when using social commerce is that customers may post negative feedback.

Accepted Answer

A) True 
 B)False  False

Question 8

The web development technique that enables portions of web pages to reload with fresh data rather than requiring the entire Web page to reload is known as:

Accepted Answer

A)   AJAX
B)   RSS
C)   Tagging
D)   Web 2.0E) B) and C)
F) A) and B)

Question 9

When comparing market research using social computing as opposed to traditional focus groups, which of the following statements is true?

Accepted Answer

A)   Social computing generates faster results but is more expensive.
B)   Social computing generates faster and cheaper results.
C)   Social computing takes longer but is less expensive.
D)   Participation by customers is more limited when using social computing.E) A) and B)
F) B) and D)

Question 10

Facebook is a__________.

Accepted Answer

A)   blog
B)   wiki
C)   social networking site
D)   mash upE) A) and B)
F) B) and C)

Question 11

Social computing forces companies to deal with customers reactively as opposed to proactively.

Accepted Answer

A) True 
 B)False  False

Question 12

Blogs and wikis fundamentally differ in terms of

Accepted Answer

A)   their size
B)   their potential to be shared with the public
C)   their ability of users to post content
D)   their use of AJAXE) B) and C)
F) A) and D)

Exam 9: Social Computing

Human Resource departments only use social computing applications for recruiting purposes.

Correct Answer
verified

Customers using social commerce benefit from _____________.

Correct Answer
verified

____________ act as online intermediaries that harness the power of social networks for introducing, buying, and selling products and services.

Correct Answer
verified
C

All of the rating, reviews and recommendations available through social networking are unbiased and reviewers are never paid for their reviews.

Correct Answer
verified

Social computing fosters close customer relationships

Correct Answer
verified

Organizations are using social computing in which of the following functions?

Correct Answer
verified

The only risk companies face when using social commerce is that customers may post negative feedback.

Correct Answer
verified
False

The web development technique that enables portions of web pages to reload with fresh data rather than requiring the entire Web page to reload is known as:

Correct Answer
verified

When comparing market research using social computing as opposed to traditional focus groups, which of the following statements is true?

Correct Answer
verified

Facebook is a__________.

Correct Answer
verified

Social computing forces companies to deal with customers reactively as opposed to proactively.

Correct Answer
verified
False

Blogs and wikis fundamentally differ in terms of

Correct Answer
verified

Exam 9: Social Computing

Human Resource departments only use social computing applications for recruiting purposes.

Correct AnswerverifiedShow Answer

Customers using social commerce benefit from _____________.

Correct AnswerverifiedShow Answer

____________ act as online intermediaries that harness the power of social networks for introducing, buying, and selling products and services.

Correct AnswerverifiedC

All of the rating, reviews and recommendations available through social networking are unbiased and reviewers are never paid for their reviews.

Correct AnswerverifiedShow Answer

Social computing fosters close customer relationships

Correct AnswerverifiedShow Answer

Organizations are using social computing in which of the following functions?

Correct AnswerverifiedShow Answer

The only risk companies face when using social commerce is that customers may post negative feedback.

Correct AnswerverifiedFalse

The web development technique that enables portions of web pages to reload with fresh data rather than requiring the entire Web page to reload is known as:

Correct AnswerverifiedShow Answer

When comparing market research using social computing as opposed to traditional focus groups, which of the following statements is true?

Correct AnswerverifiedShow Answer

Facebook is a__________.

Correct AnswerverifiedShow Answer

Social computing forces companies to deal with customers reactively as opposed to proactively.

Correct AnswerverifiedFalse

Blogs and wikis fundamentally differ in terms of

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
C

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
False

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
False

Correct Answer
verified