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Which of the following is the main reason behind the projected slowdown in the pace of growth of the labor force in the U.S. and other developed countries?


A) Lower birth rates
B) Lower mortality rates
C) Emergence of the baby boom generation
D) Increasing diversity in the workforce
E) Undertaking of affirmative action

F) A) and B)
G) C) and D)

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Scenario B: Use the information in the following paragraph to answer the four questions below the paragraph. Your company has introduced a new program called "Stay to Move". It has several different components: 1. Your company operates in a rural area where there are very few young employees. The company has set up regular meetings for young employees new to this rural area to exchange information about activities in the area, housing options, and simply to meet each other. 2. Since many of the older residents of the area are retired managers from your company, a component of the program includes assigning the older retired managers to help the younger managers meet people in the organization and get advice on managing their careers. 3. Since the younger employees like to take time off and travel, the company has introduced a flexible work system so that the young managers may work more hours each day and leave after they have completed their work for the week. This allows them more travel time for long weekends. -Component 1, as described above, mainly talks of:


A) virtual expatriates.
B) support groups.
C) professional expatriates.
D) whistleblowers.
E) ethnocentric groups.

F) C) and D)
G) B) and D)

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Which of the following is considered a disability under ADA?


A) Chicken pox
B) Migraine
C) Alcoholism
D) Sinus infection
E) Influenza

F) A) and E)
G) None of the above

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Which of the following is an advantage of managing a diverse workforce?


A) Restrictive policies and procedures
B) Greater chances of groupthink
C) Ability to leverage creativity and innovation in problem solving
D) Ability to efficiently reap the benefits of the glass ceiling effect
E) Increased cohesiveness

F) All of the above
G) B) and D)

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Companies with a reputation for providing opportunities for diverse employees will have a competitive advantage in the labor market.

A) True
B) False

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The first affirmative action programs were initiated to correct the past exclusion of women and minorities from the business world.

A) True
B) False

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Integrating diversity into a corporate mission statement, providing adequate funding toward diversity efforts, and establishing corporate positions responsible for the management of diversity programs are all efforts that demonstrate:


A) top management's commitment toward managing diversity.
B) top management's attempt to build a monolithic organization.
C) top management's commitment toward building a highly homogeneous organization.
D) top management's failure to address the cultural aspects of integration.
E) top management's failure to lower the conflict among groups.

F) A) and C)
G) A) and B)

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List three traits that are typically associated with candidates who are likely to succeed in a global environment.

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The following traits may be associated w...

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Cultural shock is an example of an executive coping strategy for international assignments.

A) True
B) False

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Daphnie has recently been denied a promotion. This is the third time she was turned down for promotion despite excellent performance reviews. Her manager assures her that she was qualified for the promotion but "that's just the way things go." After this last disappointment, Daphnie took a good hard look at her company. She found that only two women candidates have been promoted to upper management positions, in the company's entire history. Which of the following factors is most likely obstructing Daphnie's career growth?


A) A diversity-oriented employer
B) A lack of communication skills
C) Glass ceiling effect
D) Whistleblowing activities
E) Implementation of affirmative actions

F) A) and B)
G) B) and E)

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Skill building involves teaching effective interpersonal skills to all employees.

A) True
B) False

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A multicultural organization is best defined as an organization:


A) in which diversity not only exists but is valued.
B) with a homogeneous employee population.
C) that is marked by a presence of prejudice and discrimination.
D) that has no cultural integration.
E) that is marked by very high levels of group conflicts.

F) None of the above
G) A) and B)

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Grace was refused a job, in spite of the fact that she had all the required qualifications. The reason for this rejection was that she reacted negatively to an illicit comment on her dressing made by her interviewer. Based on the given information, it would be most accurate to say that Grace is a victim of:


A) sexual harassment.
B) nepotism.
C) social loafing.
D) whistleblowing.
E) sugging.

F) C) and D)
G) C) and E)

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Scenario C: Use the information in the following paragraph to answer the three questions below the paragraph. You are an U.S national and you have just accepted an international assignment in Sweden. On your first day in the office in Sweden, you meet several new colleagues. Lars is the manager of the office and is a Swedish citizen; he has been with the company for five years. Sylvie is from France and has also just come to Sweden to work for your company, which is a U.S based company. -You would be referred to as a(n) :


A) expatriate.
B) host-country national.
C) third-country national.
D) virtual expatriate.
E) inpatriate.

F) A) and D)
G) A) and E)

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Which of the following is one of the disadvantages commonly associated with a diversified workforce?


A) Lower organizational flexibility
B) Practice of groupthink
C) Increased communication problems
D) Enhanced cohesiveness
E) A lesser degree of stereotyping

F) C) and D)
G) A) and B)

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Parent-company nationals who are sent to work in another country are typically referred to as:


A) third-country nationals.
B) host-country nationals.
C) home-country nationals.
D) expatriates.
E) inpatriates.

F) A) and D)
G) C) and D)

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Less restrictive policies and procedures and less standardized operating methods:


A) increase organizational flexibility.
B) make it difficult for organizations to respond quickly to environmental changes.
C) increase span of control in an organization.
D) eliminate the possibility of grapevine communication in an organization.
E) increase the risk of glass ceiling effect.

F) A) and E)
G) A) and D)

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When employees believe that their differences are not merely tolerated but valued, they are likely to:


A) succumb to groupthink.
B) practice free riding.
C) become more loyal.
D) become more rigid.
E) become less productive.

F) C) and D)
G) A) and C)

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The "hostile work environment" standard does not apply to non-gender-related cases.

A) True
B) False

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Clara, a new recruit at Blue International, was encouraged to join the official group of minority employees to discuss the challenges and opportunities at Blue International. Clara found the group to be helpful because the other group members were able to communicate to her the norms and culture of the organization. This in turn enabled her to adjust to the organization more quickly and effectively. This is an example of:


A) an association of whistleblowers.
B) an employee support group.
C) an informal group.
D) grapevine communication.
E) haptic communication.

F) None of the above
G) D) and E)

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